Frequently asked questions

What is Skriv Ut Online?

Skriv Ut Online is an online printing service - the simplest way to order and print paper, documents and pdf:s online
You upload your documents, enter your address and pay with Swish and we will print and send your documents to you. Never worry about printer problems, messy ink cartridges or paper jams ever again!

What about delivery time and delivery options?

During your order, you can choose if you want to pic kup your prints at our Office in Stockholm or if you want us to send it to you.
We normally print and send your order within 24 hours (weekdays). Our delivery partner Postnord will then need 1-2 weekdays for the delivery. If you place your order before 1 PM we can normally print and send it during the same day.
You can also pick up your prints at our office on Södermalm in Stockholm. We have a pickup box for enabling pickups also during non-office hours. If you place your order before 1 PM (weekdays) you can normally pick them up the same afternoon/evening. We send you an email with all pickup details as soon as your document(s) are printed and ready for pickup!

What paper options do you offer?

Our regular printing paper is Multicopy Zero, a premium quality carbon neutral A4-paper 80g from Stora Enso.
In addition to our default paper vi also offer:
  • Hole punched paper (A4 80g)
  • Premium paper(A4 100g)
  • Premium paper (A4 160g)
  • Self-adhesive label paper (A4)
  • Laminated premium paper (A4 160)
The exact price for each paper option is shown during the order flow.

What paper sizes/layouts do you offer?

We print all documents on A4 paper (297x210 mm). If your document size is larger than this, your document will be scaled down automatically to fit on A4 paper before being printed.

What file types can I print?

We currently support printing of PDF files. If you want to print any other file type (e.g. a Word document) you first need to convert your document into PDF format. There are multiple ways to do this conversion, for example by using this free online service:
PDF Converter

Can I print on both sides of the paper?

Yes, we can print on one (simplex) or both (duplex) sides of the paper.
If you choose to print on both sides of the paper, you have the choice of "flip on long edge" (usually best for documents in portrait format) or "flip on short edge" (sometimes preferred for landscape documents or folders in A5 format).

Do you print in color?

Yes, we always print in color.

What kind of documents do your customers typically print?

Our customers print for example return labels, delivery labels, forms, course literature, education material, diplomas or different kinds of labels.

Can I print images and photographs?

Yes, we can print images and photographs as long as these files are uploaded in PDF format.
But please note that for being able to offer an affordable service to our clients, we print all orders on laser printers with regular printing paper. This will result in image quality good enough for most use cases, but it will not be comparable to the results you will get from a dedicated photo printer with high quality photo paper. If you want to print images or photographs with the highest possible quality, we recommend our customers to use a different service.

Can I print labels or stickers?

Yes, we can print your labels and stickers! Upload your file in pdf-format and select paper type "Adhesive paper" and we will print on our self-adhesive label paper.

Can you laminate prints?

Yes, we can laminate your prints. Select "Laminated paper" and we will laminate your prints for you.

Do you offer any kind of binding or spiral binding?

Yes, we offer spiral binding with plastic spirals for customers in need of binding their prints. Just select "Spiral binding" as paper type!

Do you offer printing solutions customised for corporate clients?

Yes, we offer customised printing solutions with invoicing for companies and corporations with recurring printing needs. Please contact us for more details (you find our contact details in the footer).

What is your cancellation policy?

Since all prints are unique for each customer, we don't offer the possibility to cancel or refund printed orders.

What about damaged or incorrect prints?

If your print gets damaged during delivery or for any other reason doesn't meet your expectations, please contact us via email and we will try and help you out, potentially by printing and sending a new copy.

Why should I use your service?

There are many printing houses available for delivering large scale printing and advanced print production services. But until now, we've been missing a simple, cheap and convenient service for printing smaller documents and PDFs. We've focused and tailored our service for smaller and simple prints which makes us cheaper, quicker and much more convenient than our competitors.

What is your environmental policy?

We think that buying and owning your own printer, used only a couple of times annually, is madness. Apart from that we also reduce our environmental footprint by:
  • Use Multicopy Zero (a carbon neutral printer paper from Stora Enso, made in Sweden)
  • Use reconditioned toner cartridges + send used cartridges for refill and reuse
  • Use reconditioned printers instead och buying new machines to minimize environmental impact

What is your privacy policy?

Skriv Ut Online collects, stores and processes the privacy data and data files that customers share as part of their order. This includes name, address, email, phone number and the potential privacy data included in uploaded files. This data is collected only for the purpose of handling and delivering the order that the customer requested.
Skriv Ut Online (Skriv ut Sverige AB) is responsible for the processing of this data. The data is stored for a maximum of 12 months after order delivery and will then be erased. You're always welcome to contact us if you want to know exactly what privacy data we store about you and/or want to modify any of this data.

Do you use cookies?

Yes, our site is using cookies. A cookie is a small text file stored on your device containing data to help our service to identify and track our users. When using our site, your browser is assigned a unique cookie which is used to separate your user session from other user sessions.
For properly using our service, you should allow cookies in your browser settings. These cookies will not store any personal details about you, they are only used to keep track of your order, your settings and what pages you have visited for being able to deliver an improved user experience. An any time, you can choose to delete all these cookies in your browser settings.